Signing Up of other Brand Partners (FAQ)

(this text is Chapter 9 from official Brand Partner Handbook)
Click to read How to Sign Up

bepic guideline

Do my customers need to sign up for an account to order from me?

Yes, every customer needs their own B-Epic account in which they place and manage their personal orders. It’s free and fast to sign up as a customer. And there is no monthly minimum order requirement for customers to keep their account open.

Is there a sign-up fee to join B-Epic?

  • It is free to sign up as a customer. There is no sign-up fee for Preferred Customer accounts.
  • There is a small, one-time, non-refundable fee ($19.95 USD) to sign up as an independent distributor (it is added to their first order total automatically). However, people can get a free trial distributor account for 30 days via your B-Epic Builder URL (details provided below).

Where to I send people to sign up?

In order to be placed in your B-Epic organization (and not in another Brand Partner’s inadvertently), have people sign up at one of the designated URLs that has been assigned to you. They must type in the exact website address URL that has been assigned to you – and create their account there – for it to be linked to you in the system. Reminder, the website URLs assigned to you end with your personal bEpic username; they are listed in the Welcome letter emailed to you when you signed up for B-Epic.

Send people to your B-Epic URL to sign up as either a customer (free) or as a distributor (one-time, nonrefundable sign-up fee). Their order can be set up on monthly autoship at sign-up, but they can disable that feature or modify their order preferences later if they want for any reason.
Reminder: Distributors need a qualifying order each month to maintain an active account (FYI, this does not apply to retail customers).

If someone wants to get started in the business without purchasing any products and paying the sign-up fee, send them to your B-Epic Builder URL to sign up for a free spot. Reminder, Free trial distributor accounts are good for 30 days, after-which they need to upgrade their account with a qualified monthly personal order to stay active. More information is provided in the “Upgrading an Account” chapter.

How do I sign up a new Preferred Customer?

To sign up for a customer account, have them go to your B-Epic URL, then click on Join or Create Account in the upper right-hand corner of the site. Be advised, they must sign up at YOUR designated URL to be placed in your B-Epic organization (and not in another Brand Partner’s inadvertently).

See instruction with examples and illustrations

Select their Country from the dropdown; this should be the country in which they reside and to where their personal orders will be shipped. Be advised that registering for a Country other than where they actually live will cause issues for ordering. For additional important information specifically pertaining to members residing outside the USA, refer to the “International Shipping Terms and Restrictions” posted on the Bepic.com Terms and Conditions page.

Next, select the type of account they want to create; click on “Preferred Customer”.

If the system prompts them to enter a Sponsor Code, they need to type in your username as the Sponsor Code. To ensure they are placed on your team, make certain they enter YOUR username as the Sponsor Code when they sign up.

Then, select the product pack they want to order. Please note, prices are listed in USD currency. (FYI, there is no monthly minimum order requirement for customers to keep their account open.)

Next, fill in the account details form, then click the green “Continue to Review” button. Detailed instructions for how to fill out the form are provided below.

Then, enable auto-shipments to make sure they get their product(s) every month (FYI, they can modify or disable their monthly autoship subscription later if they want.) More information is provided in the “Autoship Program” chapter.

Lastly, follow the final prompts to complete the sign-up process. Reminder, it is free to sign-up as a customer; there is no sign-up fee for Preferred Customer accounts.

How do I sign up a new Distributor?

To sign up for a distributor (Brand Partner) account, have them go to your B-Epic URL, then click on Join or Create Account in the upper right-hand corner of the site. Be advised, they must sign up at YOUR designated URL to be placed in your B-Epic organization. Select their Country from the dropdown list; this should be the country in which they reside and to where their personal orders will be shipped. Be advised that registering for a Country other than where they actually live will cause issues for ordering. For additional important information specifically pertaining to members residing outside the USA, refer to the “International Shipping Terms and Restrictions” posted on the Bepic.com Terms and Conditions page.

Next, they select the type of account they want to create; click on “Independent Distributor”. If the system prompts them to enter a Sponsor Code, they need to type in your username as the Sponsor Code. To ensure they are placed on your team, make certain they enter YOUR username as the Sponsor Code when they sign up.

Then, select the product pack they want to order. Please note, prices are listed in USD currency. Each pack is assigned a PV and CV value. Distributors need a 40 PV or higher qualified product pack order each month to maintain an active account (this does not apply to customers). To maximize commissions and bonuses, they need to have a 70 CV or higher qualified product pack order every month.

Next, fill in the account details form, then click the green “Continue to Review” button. Detailed instructions for how to fill out the form are provided below in this chapter.

Then, enable auto-shipments to ensure they have any order every month. (FYI, they can modify or disable their monthly autoship subscription later if they want.) More information is provided in the “Autoship Program” chapter.

Lastly, follow the final prompts to complete the sign-up process. Reminder, there is a one-time, nonrefundable sign-up fee ($19.95 USD) for distributor accounts.

More info about Distributor Sign Up

Can I sign up someone as a distributor for free?

Yes! People can sign up for a free trial distributor account via your B-Epic Builder URL. This is a great place to send someone who wants to get started in the business without purchasing any products and paying the sign-up fee to start. Be advised, free trial distributor accounts are good for 30 days, after-which they need to upgrade your account with a 40 PV or higher qualified product pack order each month their it active.

To sign up for a free trial distributor account, have them go to your B-Epic Builder URL, then fill in their name and email address, and click on the “Show Me Now” button. At the top of the next screen, click on the “Sign Up for Free Spot” button. Be advised, they must sign up at YOUR designated URL to be placed in your B-Epic organization (and not in another Brand Partner’s inadvertently).

Select their Country from the dropdown list; this should be the country in which they reside and to where their personal orders will be shipped. Be advised that registering for a Country other than where they actually live will cause issues for ordering. For additional important information specifically pertaining to members residing outside the USA, refer to the “International Shipping Terms and Restrictions” posted on the Bepic.com Terms and Conditions page.

Then click on the “Continue as Distributor” button. If the system prompts them to enter a Sponsor Code, they need to type in your username as the Sponsor Code. To ensure they are placed on your team, make certain they enter YOUR username as the Sponsor Code when they sign up. Next, follow the prompts to complete the sign-up process.

How to fill out account details form

The information provided will be securely stored in their online member account and used to process their order each month (they can change it after-the-fact as often as you need). Be advised, your username, first and last name, email address, and phone number will be posted as the site contact on your replicated bepic.com website.

USERNAME: Create a username that is easy to remember and simple to type. Do NOT use an email address, symbols, special characters, non-English characters, or the “BEPIC” company name in your username. Be sure to write down your username for safe keeping; you’ll need it to access your account later.

PASSWORD: Be advised that passwords ARE case sensitive. Keep your password safe for future reference.

FIRST NAME & LAST NAME: This must be your actual, real name. Be advised, the name you provide here will be how it is listed on your account profile and used in company correspondence and recognitions.

COMPANY NAME: This is optional and would only be applicable if you are signing up as a company versus as an individual. For example, Dr. Jane Doe, Acme Wellness Center. (Do not enter “B-Epic” here!)

PHONE: A valid phone number is required in case we need to contact you about your account or order.

EMAIL: Communications about your account are sent via email, so be sure to provide a valid email address.

SHIPPING ADDRESS: Provide the default shipping address for your account. This address must be able to accept package deliveries in a safe, secure area.

BILLING ADDRESS: Provide the default billing address for your account. This address must match the one to which your credit card is registered (i.e., the address that is currently on file with your credit card provider).

PAYMENT INFORMATION: Provide the default payment method for your account. Be careful to correctly type in the information. (FYI, the charge on your credit card statement will show merchant name “R&D Global”.)

What should I do if the system has a glitch during the sign-up process?

Immediately contact Member Support if you experience a glitch in the system when signing up (e.g., you are sent to a blank form after you have already filled out and submitted one). If this happens, do NOT fill out and submit the form again because doing so will cause another account to be created (and duplicate billing, if applicable). Instead, immediately contact Member Support so we can help you. You’ll need to provide us with the username you just created and the type of internet browser you’re using (i.g. IE, Google Chrome, Safari, Mozilla Firefox).

What happens after someone signs up?

Shortly after they complete the sign-up process, they should receive a confirmation email from B-Epic containing important account access information. If they do not see that email within a few minutes, please advise them to check the Spam folder in their email system in case it went there. If they do not receive that email, have them contact Member Support right away so we can help them fix the problem. Once they have their account information, we recommend they immediately log into their account to ensure everything is correct and to track their order.

How do I change the binary leg placement preference when signing up new partner?

When you first join as a distributor, the binary leg placement preference (aka rotator) in your account is automatically set to “Alternate”. This setting means that the first person you sign up/sponsor (for a distributor account) will be placed on your Left Team, the next person will be placed on your Right Team, the person after that will be placed in your Left Team, and so on.

We recommended that you keep this setting as is until you have signed up at least eight people – four on your Left Leg and four on your Right Leg. After that, if you want to focus on a particular leg for some reason, you can change your rotator preference at any time and as often as you want.

To change your rotator preference, log into your B-Epic member account. In the Legacy Back Office (online dashboard), go to the menu at the top of the screen, click on “Home”, then click on “Account Profile”. Then, on the Your Account Profile screen, scroll down to “Binary Leg Placement Preference” (towards the bottom). From the dropdown, select which leg you want the rotator changed to. Then click on the “Save Profile” button. Be advised, you must save the updated settings before leaving the screen for changes to go into effect. After that, every time someone signs up as a distributor via your B-Epic website, they will automatically be placed in that leg until you change your rotator preference again.

Reminder: the goal is to balance both legs in your Sponsorship Organization to maximize your commissions and bonuses. For more information, refer to the “B-Epic Brand Partner Overview and Compensation Plan” linked to on the Bepic.com Support page.

CAUTION: We cannot move people from one leg to another after they have signed up, so be sure to change your rotator preference as often as you need BEFORE you sign up more and more people.