Contact us

  • If you have questions or suggestions regarding B-Epic products or business, write to us using the contact form below. Please be sure to include your name and email address. They will not be shared with third parties or published elsewhere.
  • You can use B-Epic Member Support e-mail also: cs@bepic.com
  • Or call +1-888-335-7493 (US phone number; Salt Lake City)
  • Or write to support mailbox at 3075 N. Fairfield Rd, Layton, Utah 84041, USA
  • But the best way to contact B-EPIC is through your back office. Login to your account and press Help-Contact Support menu item. Then press Support blue button in right bottom corner of the screen.

To track your order, login to your account using this link (username and password required) and press Order History icon. You will see a long number such as 9420113899562796408685 or GM545117210104646396

Press on it to track your order.

If your payment by credit / debit card is rejected, first call your bank and ask why the transaction has not been completed. In 95% of cases, the payment is declined by the bank, not by B-Epiс!

Please read our F.A.Q. at first