Everyone can create their personal account and back office on the official B-Epic website. Inside the back office, you can create new product orders, pay for them, and view order statistics and the functioning of your own distribution network.
Let’s look at the most common cases.
1. I am new here! How to login?
To get a personal account, you need to become a member of BEpic. To do this, you need to register on the site and order any product of the company. The directions are here.
If you do not want to sign up or place any order, you can simply go to the company’s website to read the information available to non-members.
If you decide to register, click “Create Account” in the upper right corner of the screen (for desktops and laptops) or at the top center of the screen (for smartphones).
2. I have already registered! How to login?
Next, enter the username and password in the window and click Login.
If everything is correct, you will enter the back office.
If the username and / or login is incorrect, you will see such a window:
Well, сarefully enter your details again.
Attention! After three unsuccessful attempts, the account will be blocked for a day. This is done for your safety.
3. I forgot my password!
If you are already registered as a member, but just forgot your password – no problem. Go to the BEpic website login page, enter only the name and click the Forgot Password button. The support team will send you an instruction to the email address that you specified during first registration.
4. I forgot my username!
Your B-Epic username is listed in the Welcome letter emailed to you when you signed up for B-Epic. If you cannot find that email, call Member Support – 888-335-7493 (USA) – Note: closed weekends, nighttime (MT) and USA holidays.
5. I know my username and password, but still I can`t log in
There are two main reasons.
A. When registering, you specified a username that does not comply with the rules of BEpic. Login must consist only of numbers and latin letters. Beautiful special characters in the username, for example, emoji or smiles in the login are not allowed.
Often this problem occurs when email is specified as the username. Usually the site algorithm simply removes the extra characters.
For example, if during registration you specified
then in fact your username is
B. Incorrect character case when entering a password.
Password is case sensitive (but without username). Check if the CapsLock key on the keyboard is on? Perhaps you are entering capital letters instead of small ones.
If our tips do not help, then you still enter the wrong password. Read the paragraph “I forgot my password”.